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Methodology · Auditable rubric

Vehicle Warranty methodology

Every vehicle service contract and warranty provider in our comparison stack is scored against the rubric below. Weights total 100% and apply equally to every provider we review.

Last reviewed:

The rubric — weighted

How we score and rank.

Each provider in our comparison stack is scored against the factors below. The factor weights sum to 100% and don't change based on which carrier or lender is being reviewed. Total weight: 100%.

  • Coverage breadth + exclusions

    35%

    Number of named components covered, depth of the exclusion list, and whether wear-and-tear is included. Plans that disclose 'all-but-named' rather than 'named-component-only' coverage score higher.

    Data source: Plan declaration pages + state-filed contract templates

  • Cost vs. expected repair-cost data

    25%

    Plan price as a multiple of the mean 5-year out-of-warranty repair cost for the covered vehicle class. Plans priced above 2.0× score lower; plans below 1.2× score higher.

    Data source: Consumer Reports vehicle reliability data, RepairPal cost benchmarks

  • Claims-payment record

    20%

    BBB rating + complaint resolution rate + consumer report data on claim denials. Providers under 1-year-old or with a B- or lower BBB rating are flagged.

    Data source: BBB, Trustpilot, state attorney general consumer complaint filings

  • Deductible flexibility

    10%

    Number of deductible tiers offered + transferability. Higher-deductible options at meaningfully lower price-points score higher.

  • Cancel + refund policy

    10%

    Refund window length, pro-rata structure, and whether cancellation fees apply. Plans with 30+ day full-refund windows score higher.

How we audit ourselves

Three guardrails on every methodology change.

  • Source verification

    Every weight reflects a published consumer-finance data source (NAIC, III, Bankrate, Experian, NCUA, FTC) cited inline on the calculator or comparison surface.

  • Audited rubric

    Rubric weights are reviewed by editorial leadership at least quarterly. Changes are logged below and version-tagged in the data registry.

  • Independence guard

    Affiliate compensation never influences the rubric. Disclosed on every page where it applies.

Change log

What's changed.

  • Added the claims-payment record sub-weight for provider age (<1 year flag) following 2025 industry consolidation that produced several short-lived warranty brands.

  • Initial publication of the vehicle-warranty rubric.

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